Primary Care

Primary Care

myDoc Primary Care

myDoc Urgent Care provides walk-in medical services for wide range of common illness and injuries 7 days a week; while it’s important to provide the convenience of an urgent care, we strongly believe primary care is the key to maintain overall population health.

Primary care is the day-to-day healthcare given by a health care provider. Typically this provider acts as the first contact and principal point of continuing care for patients within a healthcare system, and coordinates other specialist care that the patient may need.

Primary Care

The World Health Organization attributes the provision of essential primary care as an integral component of an inclusive primary healthcare strategy. Primary care involves the widest scope of healthcare, including all ages of patients, patients of all socioeconomic and geographic origins, patients seeking to maintain optimal health, and patients with all manner of acute and chronic physical, mental and social health issues, including multiple chronic diseases.

Consequently, a primary care practitioner must possess a wide breadth of knowledge in many areas. Continuity is a key characteristic of primary care, as patients usually prefer to consult the same practitioner for routine check-ups and preventive care, health education, and every time they require an initial consultation about a new health problem. Collaboration among providers is a desirable characteristic of primary care.

myDoc Primary Care is operated under the legal name of Primary Care Group. Through developing a strong and steady relationship with our patients, we deliver continuing and comprehensive health care for you and your family. Our primary care services include:

  • Comprehensive annual physical exams with complete blood work
  • Education and promotion of wellness and prevention
  • Monitor your health history
  • Flu Shots and Vaccination Services
  • Electronic Prescription Services to pharmacy of your choice
  • Manage common chronic illnesses which may include: hypertension, diabetes, asthma, COPD, depression and anxiety, back pain, arthritis or thyroid dysfunction.
  • Referrals to Specialists
  • Physical exams for employment, schools, and sports.

Primary Care Service is offered 5 days a week and is by appointment only. Please call to schedule an appointment:

In Center City: 1420 Locust Street. 215.800.1909
In University City: 3717 Chestnut Street. 215.921.8294

If you need urgent medical care, please utilize myDoc Urgent Care 7 days a week, no appointment is needed.

Frequently Asked Questions

Urgent Care is to assist patients with an illness or injury that does not appear to be life threatening, but also can’t wait until the next day or for primary care doctor to see them. Very often, they are used to fill the gap between primary care physicians and emergency rooms, thus alleviating the strain on emergency rooms and their typically long wait times. Therefore, urgent care is episodic focused medical care that often performs minor procedures, and carries xRay on site. Urgent Care is walk-in only, and is available 7 days a week. Urgent Care often accepts most insurances.

Primary care provider is your compass, it provides care if you are ill, hurt or in pain. They are also there to prevent you from getting sick by providing physicals, mammograms and other preventive health services. Therefore, primary care is prevention focused medical care. Primary Care requires appointment, some insurance requires a declaration of a PCP.

MyDoc Primary Care accepts most insurances commonly available in Philadelphia area such as IBC Personal Choice, IBC Keystone East, United Health Care, CIGNA, Aetna, Tricare, Medicare. We accept Medicaid for urgent care services, but not for primary care.

It Depends on the types of insurance. If you have a HMO plan, for example, IBC Keystone East, then you are required to select a PCP. MyDoc operates primary care under the legal name of Primary Care Group, you can find this name on your plan’s web site.

If your plan is a PPO plan or Medicare, you don’t need to select a PCP for your plan purpose, it’s recommended that you establish care with a primary care provider whom you have a good relationship.

Almost all insurance covers preventative benefit, free of any financial responsibility. This includes an annual wellness physical, flu shot, vaccination, etc. Do check your plan benefits for details.

Most plans require a co-payment during an office visit except for wellness physical. Some plans carry a higher deductible which they require a member to use up before plan benefit kicks in. We can verify your insurance benefits during your visit.

Yes, you should schedule an appointment. To do so, please contact our respective offices:
Center City: 1420 Locust St. | 215.800.1909
University City: 3717 Chestnut St. | 215.921.8294

myDoc Primary Care coordinates your care by referring you to and partnering with specialists when your condition is outside our scope of practice. Based on our evaluation, we would recommend the type of specialist and their office information.

If you have a PPO plan or Medicare, you can just simply contact that specialist’s office and schedule an appointment, do make sure they accept your insurance. There is nothing else for you to do.

If you have a HMO plan, i.e. Keystone East, then a referral number is required before you see a specialist. Once you have chosen a specialist and contacted their office, please call us back with the following information so we can request a referral number for you: Specialist’s name, office address, their NPI number, as well as a diagnostic code.

This referral number is stored in a database called Navinet therefore, there is no need for you to pick up the referral number. The specialist’s office can access this database and find the referral number under your name.

It depends on your plan benefit. Typically, a PPO Plan or Medicare can use any primary care office as their PCP as long as the office accepts your plan. For HMO plan, since a selection of PCP is often required, please contact your insurance for details. Just remember, myDoc conducts primary care business under the legal name of Primary Care Group.

Patients commonly receive primary care from professionals such as a primary care physician (general practitioner or family physician), a nurse practitioner (adult-gerontology nurse practitioner, family nurse practitioner, or pediatric nurse practitioner), or a physician assistant.

A 2009 report by the New England Healthcare Institute determined that an increased demand on primary care by older, sicker patients and decreased supply of primary care practitioners has led to a crisis in primary care delivery.

On March 23, 2010 President Obama signed the Patient Protection and Affordable Care Act (ACA) into law. The law is estimated to have expanded health insurance coverage by 20 million people by early 2016 and is expected to expand health care to 34 million people by 2021. The success of the expansion of health insurance under the ACA in large measure depends on the availability of primary care physicians. Unfortunately, The ACA has drastically exacerbated the projected deficit of primary care physicians needed to ensure care for insured Americans. According to the Association of American Medical Colleges (AAMC) without the ACA, the United States would have been short roughly 64,000 physicians by 2020; with the implementation of the ACA, it will be 91,000 physicians short. According to the AAMC’s November 2009 physician work force report, nationally, the rate of physicians providing primary care is 79.4 physicians per 100,000 residents.

The Patient Protection Affordable Care Act contains a number of provisions to increase primary care capacity. These provisions are directed towards medical school graduates and include payment reform, student loan forgiveness programs and increased primary care residency positions. The PPACA also provides funding and mandates to increase the role of physician extenders like nurse practitioners and physician assistants to enhance the primary care workforce. The PPCA is projected to increase patient demand for primary care services. Through the adoption of new patient care delivery models that include physicians working in tandem with nurse practitioners and physician assistants, demand for future primary care services could be met. Consumer surveys have found the American public to be open to a greater role for physician extenders in the primary care setting. Policies and laws, primarily at the state level, would need to redefine and reallocate the roles and responsibilities for non-physician licensed providers to optimize these new models of care.

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